Run ads that click to WhatsApp from Facebook or Instagram to start conversations with potential customers. Re-engage existing customers with personalized offers and recommendations that they choose to receive. 
Drive incremental sales by building shopping experiences within WhatsApp conversations. Sell to audiences new to e-commerce with simple and convenient buying experiences.
Offer efficient, seamless customer support through conversations. Improve customer satisfaction and lower your service costs with automation.
Bank Mandiri created a digital communications channel with WhatsApp Business Platform to re-engage existing customers with automated push notifications to upgrade their purchase transactions to installment plans and personalize their credit card payments according to their needs.
Because of pandemic restrictions, this non-profit healthcare provider in Mexico promoted its WhatsApp Business Platform channel to serve millions of patients who need fast and secure access to critical information about lab appointments, tests, and results.