Run ads that click to WhatsApp from Facebook or Instagram to start conversations with potential customers. Re-engage existing customers with personalized offers and recommendations that they choose to receive. 
Drive incremental sales by building shopping experiences within WhatsApp conversations. Sell to audiences new to e-commerce with simple and convenient buying experiences.
Offer efficient, seamless customer support through conversations. Improve customer satisfaction and lower your service costs with automation.
The electronics conglomerate used the WhatsApp Business API to provide people with detailed guidance regarding new purchases, and reported it earned a 91% opt-in rate for its WhatsApp services.
The financial tech provider used the WhatsApp Business API to personalize and scale up customer interactions, and it saw a 5X lower cost per acquisition within two months.