WhatsApp Business API
The WhatsApp Business API allows medium and large businesses to communicate with their customers at scale. Using the API, businesses can connect thousands of agents and bots to interact with customers programmatically and manually. Additionally, the API can be integrated with numerous backend systems, such as CRM and marketing platforms.
This document is tailored towards developers. If you have a different role, click here and we'll guide you to the best information for you.
Visit the WhatsApp Business API status page for the latest information on whether the API is experiencing any platform outages.
Common Uses
- Initial setup: Gain access to the API. Set up your API integration for the first-time. Create a WhatsApp Business Account or work with a Business Solution Provider.
- Phone numbers: Pick and register a phone number. Migrate a phone number to a different WABA.
- Messages: Create and send a message template. Send text, media, contact, location, and interactive messages.
- Webhooks: Get notifications for received messages, phone number updates, and WABA updates.
- Troubleshooting: Contact direct support. Monitor quality signals.
