WhatsApp Business API

The WhatsApp Business API allows medium and large businesses to communicate with their customers at scale. Using the API, businesses can connect thousands of agents and bots to interact with customers programmatically and manually. Additionally, the API can be integrated with numerous backend systems, such as CRM and marketing platforms.

This document is tailored towards developers. If you have a different role, click here and we'll guide you to the best information for you.

Visit the WhatsApp Business API status page for the latest information on whether the API is experiencing any platform outages.

Documentation Content

Overview

Learn about and how to use the WhatsApp Business API. See what assets you need your business to have, what types of messages you can send and how QR codes and short links can help your business.

Getting Started

Set up your WhatsApp business account and send your first message.

Guides

Use these guides to help you perform common actions with the WhatsApp Business API. See also: message guides and troubleshooting guides.

Reference

Explore all available API endpoints, and how to use them. Review pricing rules and cost per message.

Support

Error messages, FAQs, and how to contact support. Learn how to use the API Status page.

Changelog

Track what changes with each new version of the API. Explore recommended versions of software and expected future deprecations.

Business Help Center

Learn how to create a WABA or work with a Business Solution Provider (BSP). See how to advertise with ads that click to WhatsApp.

WhatsApp Help Center

Learn more about WhatsApp business communication tools and how to gain access to the WhatsApp Business API.