WhatsApp Business Platform
The WhatsApp Business Platform allows medium and large businesses to communicate with their customers at scale. Using our APIs, businesses can connect thousands of agents and bots to interact with customers programmatically and manually. Additionally, the APIs can be integrated with numerous backend systems, such as CRM and marketing platforms.
This document is tailored towards developers. If you have a different role, click here and we'll guide you to the best information for you.
Visit the WhatsApp Business API status page for the latest information on whether the API is experiencing any platform outages.
Common Uses
- Initial setup: Gain access to the API. Create a WhatsApp Business Account or work with a Business Solution Provider. Get started with the Cloud API or the On-Premises API.
- Phone numbers: Pick and register a phone number. Migrate a phone number to a different WABA.
- Cloud API: Send messages and get webhook notifications.
- On-Premises API: Send messages and get webhooks notifications.
- More Webhooks: Get phone number and WABA updates.
- Troubleshooting: Contact direct support. Monitor quality signals.
