Run ads that click to WhatsApp from Facebook or Instagram to start conversations with potential customers. Re-engage existing customers with personalized offers and recommendations that they choose to receive. 
Drive incremental sales by building shopping experiences within WhatsApp conversations. Sell to audiences new to e-commerce with simple and convenient buying experiences.
Offer efficient, seamless customer support through conversations. Improve customer satisfaction and lower your service costs with automation.
When this leading German telecommunications company automated customer service interactions through WhatsApp Business API, it gave customers more personalized, self-directed experiences while accelerating service quality and improving call center efficiency.
Sears noticed gaps in its customer communication strategies. The retailer used the WhatsApp Business API to provide a unified customer service channel that could support all of its many products and services in Mexico, and reported seeing a 4X increase in agent productivity in four months.