IDs & Profile Information

Identity is central to creating a great, personalized Messenger experience. To help you accomplish this, the Messenger Platform provides a set of APIs to help you do everything from finding your current customers on messenger, to providing a consistent experience across multiple Facebook apps and Pages you control, to retrieving basic profile information to personalize messages and features offered by your bot.

Profile Information

Use a PSID to retrieve a person's profile information to personalize the conversation and provide a unique experience.

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Customer Matching

Use the phone number and name you have for an existing customers to find them on Messenger and start a conversation with Customer Matching.

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ID Matching

Identify a person consistently across every Facebook app and Page you own with ID Matching. One app-scoped or page-scoped ID is all you need.

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Account Linking

Use your web-based login flow to authenticate a person's identity and link it with their Messenger account to securely add more features and information to the conversation.

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