Issue History
Messenger Webhooks are not returning attachments consistently for most media types - Resolved
We're investigating an issue on Messenger Webhooks, most media types like images, videos, GIFs in attachments are not delivered.
Closed: 3 hours ago
Checkout failures due to Payment Service Outage - Resolved
We're currently investigating an issue in our payment service leading to Checkout failures.
Closed: November 20 at 5:33 PM
Ad Library API Returns Empty Search Results - Resolved
We're investigating an issue on Ad Library API returning empty search result when parameter search_terms is not provided.
Closed: October 22 at 3:09 PM
Issues impacting Messenger Quick replies on iOS - Resolved
Our team is are aware of and investigating an issue with Messenger Quick Replies on iOS.
Closed: October 20 at 9:15 AM
Requests for the 'link' field on the "User" Node endpoint are currently failing for some apps - Resolved
Some requests for the 'link' field on the User Node endpoint are currently failing with an insufficient permission exception. We have...
Closed: October 1 at 1:02 AM
Spike on failing requests to https://graph.instagram.com/{user-id}/media - Resolved
We detected a spike on errors affecting queries to Instagram Media from Instagram Users. Our engineering team is currently working on a...
Closed: September 30 at 1:51 PM
Issues affecting Instagram Webhooks - Resolved
We are currently investigating an issue related to Instagram Webhooks failing to send for a number of users.
Closed: August 17 at 7:12 PM
Issue affecting Graph API endpoints - Resolved
Some API endpoints affecting Messenger Platform, Pages and SDKs on the platform are experiencing a spike in errors. The team has...
Closed: August 6 at 6:14 PM
Increased error rates in iOS SDK - Resolved
We are aware and investigating an increase in errors on the iOS SDK which is causing some apps to crash.
Closed: July 10 at 7:28 AM
Comments missing for a Page - Resolved
The team is currently investigating an issue of missing comments done through the comments social plugin.
Closed: June 19 at 2:39 PM