Quick Replies failing to render on Messenger and Instagram
Created by Balint Bartfai ·  · Facebook Team — December 12, 2020 at 2:01 AM
Current State
Resolved
Description
Quick Replies are failing to render on Messenger & Instagram across all clients. The team is actively investigating and we will update you once we have more information.
Start Time
December 11, 2020 at 5:00 PM
Last Update
December 12, 2020 at 2:31 PM
Updates
Resolved
Updated: December 12, 2020 at 2:31 PM
This issue should now be resolved. Any quick replies from now on forward should work as expected across the clients (web & mobile).

If you still notice any unexpected behavior here, please let us... know by commenting on the bug report here: https://developers.facebook.com/support/bugs/191892809272888/ See More
Fix Ready
Updated: December 12, 2020 at 11:41 AM
We are releasing a fix for this issue. Once the fix lands, all subsequent QRs sent will work as usual.
Investigating
Updated: December 12, 2020 at 11:09 AM
We have identified the root cause of the issue and are working on a fix.