Build for Messenger

Messenger for Business

Build lasting customer relationships through conversation. Messenger from Facebook allows you to connect with over 1.3 billion people in a channel they prefer[1] - making business personal and convenient.

Explore Messenger Solutions and Features
Learn how Messenger can help your business

Messenger API now supports messaging on Instagram. Learn more.

Lead Generation

Businesses can generate, qualify, and follow up with leads at scale through automated or live chat experiences.

Commerce

Messenger helps businesses in retail, e-commerce, telcom, and more remove friction along the path to purchase, giving people confidence to move from consideration to action.

Customer Service

Messenger allows customers to communicate with your business without waiting on hold or repeating support issues to multiple agents - the conversation stays in Messenger, an easily accessible channel for questions and re-engagement.

1. Source: Facebook Messaging Survey” by Nielsen (Facebook-commissioned study of 12,500 people ages 18+ who used a mobile messaging app in the past 30 days in AE, AU, BR, FR, ID, IN, JP, KR, MX, TH, TW, UK, US and VN), Mar 2016

Messenger Solutions

These are the building blocks of your Messenger experience. Whether you’re looking to generate leads, drive sales, or provide customer service, we have the solutions you need.

These are the building blocks of your Messenger experience. Whether you’re looking to generate leads, drive sales, or provide customer service, we have the solutions you need.

Find a Developer Partner

Our Partner Directory will help you find a developer partner with experience building Messenger solutions.

Partner Directory

Start Building

Our developer documentation contains information you need to get started with Messenger.

Developer Documentation