Together with our partners, we are supporting organizations that are working to protect our global community
Messenger is launching a global program to connect government health organizations and UN health agencies with developers that can assist them in leveraging Messenger platform to more effectively share timely and accurate information, and speed up their responses to concerned citizens. Through these partners, organizations can get help with things like automating responses to commonly asked questions, which can take some of the burden off of overwhelmed staff. They can also get guidance on effectively sharing updates with their audiences and seamlessly handing off automated conversations to a live person when necessary.
This program is open to the UN health agencies and verified government health organizations. Examples of health organizations include public international organizations, central, regional/municipal and local government entities and central government administrations.
Depending on the complexity of the design, the process to develop an automated experience in Messenger could be as quick as one day for a simple, template-based flow. Custom solutions require more time to develop. Organizations may continue using free Facebook messaging tools while creating experiences with developer partners.
The following partners have volunteered to work pro bono with government health organizations actively supporting COVID-19 response efforts. If you’re a Messenger developer that would like to participate in this program, please indicate your interest here.