Groups API FAQ
Updated: May 21, 2026
What happens when I delete a group?
- No members, including you, will be able to message the group.
- Cloud API delivers any messages or statuses it received before you deleted the group, so you may still receive webhooks for those messages or statuses.
Why can’t a participant join the group using my invite link?
Some possible reasons include:
- The invite link might have been deleted.
- You removed the participant from the group previously.
- The group is already full.
How can I send my invite link to users?
- You can send the invite link over a 1:1 conversation.
- A new utility template is available in the Template Library to send group invite links.
- You can also create custom, free-form marketing templates.
What countries is Groups available in?
- Groups is available in all countries Cloud API is available in.