WhatsApp Flows

Get started

Updated: Jul 2, 2026
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This section will help you get started with your first (demo) Flow.

Prerequisites

  1. Set up WhatsApp Business Platform
    • The WhatsApp Business Platform gives you access to the WhatsApp Manager as part of your WhatsApp Business account.
  2. Set up the WhatsApp Business Platform Cloud API
    • Includes setup of Meta App and phone number
  3. To be able to send Flows to your customers you will need to:

Video tutorials

Introductory video tutorials to learn how to build Flows

Use case guides

Once you’ve completed these steps, you can start to build your Flows using the following guides: