Interactive product carousel messages

Updated: Jun 18, 2026

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The interactive product carousel message enables businesses to send horizontally scrollable product cards within WhatsApp conversations, allowing WhatsApp users to browse and engage with products directly in-thread.

The product carousel message integrates with the Product Catalog and supports Single Product Message (SPM) actions on each card, letting WhatsApp users browse and select products without leaving the conversation, through the API and mobile clients.

How to build a product carousel message

The product carousel message contains a card object. You must add two card objects to your message, and can add a maximum of 10. Each card exists in a cards[] array and must be given a "card_index" value of 0 through 9.

The type of each card must be set to "product", and each card must reference the same "catalog_id".

You must add a message body to the message. Do not add a header, footer, or buttons.

Lastly, each card must specify the product and catalog identifiers "product_retailer_id" and "catalog_id".

The `card` object

...
{
  "card_index": 0,
  "type": "product",
  "action": {
    "product_retailer_id": "abc123xyz",
    "catalog_id": "123456789"
}
...

Request syntax

curl 'https://graph.facebook.com/<API_VERSION>/<WHATSAPP_BUSINESS_PHONE_NUMBER_ID>/messages' \
  -H 'Content-Type: application/json' \
  -H 'Authorization: Bearer <ACCESS_TOKEN>' \
  -d '{
    "messaging_product": "whatsapp",
    "recipient_type": "individual",
    "to": "<WHATSAPP_USER_PHONE_NUMBER>",
    "type": "interactive", // must be interactive
    "interactive": {
      "type": "carousel", // must be carousel
      "body": {
        "text": "<MESSAGE_BODY_TEXT>"
      },
      "action": {
        "cards": [
          {
            "card_index": 0,
            "type": "product",
            "action": {
              "product_retailer_id": "abc123xyz",
              "catalog_id": "123456789"
            }
          }
          // additional product cards
        ]
      }
    }
  }'

Request parameters

Placeholder	Description	Sample value
`<ACCESS_TOKEN>` String	Required. System token or business token.	`EAAA...`
`<API_VERSION>` String	Optional. Graph API version.	v26.0
`<MESSAGE_BODY_TEXT>` String	Required. Maximum 1024 characters.	`Which option do you prefer?`
`<WHATSAPP_BUSINESS_PHONE_NUMBER_ID>` String	Required. WhatsApp business phone number ID.	`106540352242922`
`<WHATSAPP_USER_PHONE_NUMBER>` String	Required. WhatsApp user phone number.	`+16505551234`

Card object parameters

...
{
  "card_index": <INDEX>,
  "type": "product",
  "action": {
    "product_retailer_id": "<PRODUCT_RETAILER_ID>",
    "catalog_id": "<CATALOG_ID>"
}
...

Placeholder	Description	Sample value
`<INDEX>` Integer	Required Unique index for each card (0-9). Must not repeat within the message.	`2`
`<PRODUCT_RETAILER_ID>` String	Required The unique retailer ID of the product in the catalog.	`"0JkSUu4qizuXv"`
`<CATALOG_ID>` String	Required The unique ID of the catalog containing the product.	`"Lq1ZtoWL5OkljTerAW"`

Example request

{
  "messaging_product": "whatsapp",
  "recipient_type": "individual",
  "to": "1234567890",
  "type": "interactive",
  "interactive": {
    "type": "carousel",
    "body": {
      "text": "Check out our featured products!"
    },
    "action": {
      "cards": [
        {
          "card_index": 0,
          "type": "product",
          "action": {
            "product_retailer_id": "abc123xyz",
            "catalog_id": "123456789"
          }
        },
        {
          "card_index": 1,
          "type": "product",
          "action": {
            "product_retailer_id": "def456uvw",
            "catalog_id": "123456789"
          }
        }
      ]
    }
  }
}

Example response

{
  "messaging_product": "whatsapp",
  "contacts": [
    {
      "input": "+16505551234",
      "wa_id": "16505551234"
    }
  ],
  "messages": [
    {
      "id": "wamid.HBgLMTY0NjcwNDM1OTUVAgARGBI1RjQyNUE3NEYxMzAzMzQ5MkEA"
    }
  ]
}