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iOS 14 Error Code Reference

Updated: Mar 16, 2021
A reference for Facebook iOS 14 Error Codes for Marketing API.
Error Code Error Message Affected Endpoints
1870125
You can’t use app activity Custom Audiences for inclusion in Ads Creation/Editing on an iOS 14 campaign because of changes in iOS 14 that affect your ability to detect actions on mobile devices. Learn More.
1870141
You can’t use app connections for iOS 14 campaigns because of changes in iOS 14.5 that affect your ability to detect actions on mobile devices. Learn More.
2446632
iOS 14 campaigns can only promote iOS apps. Select an iOS app or choose a different campaign type. Learn more.
2446685
You don’t have permission to run an app installs campaign for this app. Ask the app owner for permission or choose a different app. Learn more.
2446686
For iOS14 Campaigns, we limit the number of ad accounts that can promote a given Application. This error message will show up when another ad account is already promoting the application. Learn more.
2446692
You can’t create a new campaign with this iTunes app ID since it’s already being used. Learn more.
2446693
To create an iOS 14 campaign, make sure your app has upgraded to version 8.0 or later of the Facebook SDK. Learn more.
2446694
To create an iOS 14 campaign, make sure your app has upgraded to version {min_version} or later of the third party mobile measurement partner SDK. Learn more.
2446695
Your app is sending events via server to server and does not send SKAdNetwork events automatically. Go to Events Manager to confirm you have the SKAdNetwork API set up for your app. Learn more.
2446697
Ad account {ad-account-id} is already promoting this app. Learn more.
2446698
Once you publish an iOS 14 campaign, you can’t change the campaign type. Learn more.
2446699
To run this iOS 14 campaign, you need to provide an iTunes URL. Learn more.
2446700
To run this iOS 14 campaign, you need to provide an iTunes app ID. Learn more.
2490208
The same optimization for ad delivery is required for all ad sets in an iOS 14 campaign. Make sure all ad sets within a campaign are using the same optimization for ad delivery. Learn more.
2490216
Target cost is not available for iOS 14 ad campaigns. Select another bid strategy to optimize your campaign. Learn more.
2490217
You can’t select app installs as your billing event and ad delivery optimization. Choose a different optimization or billing event. Learn more.
2490238
You reached your limit of 5 ad sets for this iOS 14 campaign. If you want to run a new ad set, you’ll have to delete an existing one. Learn more.
2490239
The app you chose to promote for this ad set is not the same as the app you chose to promote for your campaign. Make sure you’re promoting the same app for both the campaign and all its ad sets. Learn more.
2490246
All iOS 14 campaigns must be app installs campaigns. Select app installs as your campaign objective. Learn more.
2490247
Your ad account doesn’t have permission to create an iOS 14 campaign yet, but it will soon. Learn more.
2490249
iOS 14.0 is the earliest version of iOS for an iOS 14 campaign. Select iOS 14.0 or later to continue. Learn more.
2490250
To run this iOS 14 campaign, you need to provide an iTunes app ID and URL. Learn more.
2490252
If you want to use cost cap/minimum ROAS as a bid strategy, you need to schedule a campaign at least {duration} days long. Learn more.
2490253
iOS {max-version} is the latest version of iOS for this campaign type. Select iOS {max-version} or earlier to continue. Learn more.
2490255
With your current settings, your campaign won’t reach people using devices on iOS 14. To run an app installs campaign to reach people using devices on iOS 14, change your buying type to auction at the campaign level. Learn more.
2490256
iOS 14 campaigns don’t support link clicks optimization. To run this iOS 14 campaign, change your optimization to app installs, app events or value. Learn more.
3285004
To choose value as the optimization for ad delivery, you need to turn on the value set in Events Manager first. Learn more.
3285005
To choose app events as the optimization for ad delivery, you need to set up app events in Events Manager first. Learn more.
3285006
The event you selected is not set up as one of your available conversion events. Choose another event or update your selection in Events Manager. Learn more.
3285007
We’re still working on supporting iOS 14 campaigns for apps using a third party mobile measurement partner. Check with your partner app for updates. Learn more.
3285008
As a result of Apple’s new iOS 14 policy requirements, deferred deep links aren’t available for this ad. Learn more.
3285009
The same event optimization is required for all ad sets in an iOS 14 campaign. Make sure all ad sets within a campaign are using the same event optimization. Learn more.
3285010
Before creating an iOS 14 campaign with this app ID, we need to verify app ownership. To request a review, contact Facebook Business Help Center through the following link: https://www.facebook.com/business/help/support. Learn more.
3260002
All domains need to be associated with a pixel event pair and an ad. To publish this ad, either select a new domain for your ad or configure a pixel event pair for your domain in Events Manager. Learn more.
3260007
This event isn’t set up on a domain. To run this ad set, select a new event. If your ad set is already published, you need to duplicate it before selecting a new event. You can also configure your event settings in Events Manager. Learn more.
3260008
Your ad was paused because you or someone managing your domains recently updated your conversion events. After the update, it takes 72 hours before this ad can run again. You can turn this ad on once the update is complete. Learn more.

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