If you are an independent software vendor (ISV) that wants to integrate your SaaS product with Workplace and make it available to our customers, you must first request a third party app. If your request is approved, you will then need to integrate your product with Workplace's install flows, APIs, and webhooks (as applicable). When you're ready, the next step is to prepare for app review, which is described below.
During the app creation request, you are required to supply a User ID of a Facebook user who can be added as a Admin on your Workplace app. This individual can configure your app via developers.facebook.com/apps.
Your app admin will need to configure the following values:
Selected apps will featured within the Workplace Integration Directory. Therefore you are required to configure your app with the following information:
The requirements for each of these items are described below.
A string which represents your app's name. This will be visible in the directory and wherever your app is referred to. If your integration has a bot, this will also be the bot's name, unless your app supports white-labeling.
Maximum Character Length: 32
A string that represents your company/organization. Will be used alongside the integration name to help people understand who is responsible for the functionality of the integration.
Maximum Character Length: 32
A short sentence description of what your integration does. This will be shown in the directory where we list multiple integrations together, and in the integration install dialog.
Maximum Character Length: 40
A clear description of what your integration/app does and why people should install/enable it. This will use shown in your integration's directory listing.
Maximum Character Length: 400
You may supply one or both of Customer Support Documentation or a Customer Support Email address, but at least one of these is required.
A set of images that showcase what your integration does. You can include a mix of mobile and desktop screenshots. You must supply between three and eight images.
Each image must be:
When you've completed the steps above to configure your app, the next step is to submit your app for review.
As part of the review, our team will verify that your integration uses the minimum number of required permissions to provide your app's functionality and that your configuration is complete. You may be given feedback on your integration at this stage.
All ISVs that offer Third Party Apps to Workplace customers must have completed Facebook's Business Verification. This step is required once per company, irrespective of the number of apps the company supports. The instructions to complete this step is outlined below.
Please ensure the person initiating the above steps is the admin of both the app and the business in the Business Manager.
Your app may be required to pass Workplace's security review process, which is required for: