If you're new to live streaming on Workplace, there are a few things you'll need to know to get started live streaming. Everything from initiating a new broadcast to using the Graph API to monitor viewers will be covered in this Live API tutorial. To broadcast in Workplace using professional AV equipment, you'll need to use the live create panel following these steps.
Beginning November 1, 2019, all Live video broadcasts will require the use of RTMPS, the encrypted and secure variant of RTMP (Real-Time Messaging Protocol). Most recent versions of popular encoders will support RTMPS but you should check to be sure you are using RTMPS. If you are not using RTMPS after November 1, your streams will not work.
The Go Live button will become enabled when Workplace begins receiving video from your encoder. Add a description of your broadcast and click the Go Live button to start your broadcast.
If the Go Live button is not enabled, Workplace is not receiving video from your encoder. Check your encoder's configuration and make sure you have started streaming.
To ensure premium quality live streams, please follow our technical specifications and streaming recommendations:
Advanced Audio Settings:
Advanced Video Settings:
Playback of live content will only work if the input broadcast has both an audio and a video track.
Live streaming is not new, and there are many experienced production teams who can work through the creative and technical challenges.
All other things being equal, hardware encoders tend to be more reliable and deliver higher-quality results.
Always configure your encoder to send video and audio exactly as specified by Workplace.
We recommend using wired connections whenever possible - you should have 8 Mbps sustained and dedicated upload capacity. If you must use Wi-Fi, make sure it’s secured and dedicated for the broadcast.
The more complex the setup, the more planning and testing is needed. Create a group that you can use to test your broadcast configuration.
Rehearse your show. Prep your talent and walk them through the whole production. Everyone needs to rehearse. Leave as little to chance as you can.
Dim light will kill your video quality. Background noise or wind will make audio hard to understand.
Workplace Live video partners can supply you with equipment, technology, and services to enable high-quality Live broadcast results.
Advanced Systems Group LLC of Emeryville, Calif., has provided engineering, systems, integration, support and training to the broadcast, film, creative and corporate video markets since 1997
Blackmagic Design creates the world’s highest quality video editing products, digital film cameras, color correctors, video converters, video monitoring, routers, live production switchers, disk recorders, waveform monitors and real time film scanners. Blackmagic Design has offices in the USA, UK, Japan, Singapore and Australia.
Elemental Live provides real-time video and audio encoding for linear TV broadcast and live streaming to new media platforms. The software-based solution simultaneously processes multiple video outputs, delivering high-quality, high-efficiency performance to format live video for any device.
Haivision video streaming on Workplace helps companies broadcast high quality live video to employees on any device, anywhere. The Haivision KB encoder supports RTMPS webcasting.
Teradek encoders help you stream live on Facebook from your camera, video switcher, or 360º VR rig, allowing you to engage with your colleagues, clients, friends, and followers from anywhere in the world.
BlueJeans is the world’s leading provider of interoperable video communication, bringing video to you wherever you are.
Open Broadcaster Software (OBS) is free and open source software for video recording and live streaming. Download and start streaming quickly and easily on Windows, Mac or Linux.
StreamShark helps deliver the highest quality live stream experience for CEO Townhalls, All Hands meetings, celebrities, brands and everything in between with unparalleled reliability, security and redundancy.
Wowza is a Facebook certified and approved encoding and streaming partner for Enterprises looking to ensure the highest-quality stream delivery through Workplace by Facebook, enabling intelligent stream monitoring and minimizing connection and streaming issues.
Since 1976 All Mobile Video has been committed to supplying technology solutions, innovation and integrated resources for our clients successes all over the world. Services include Mobile Production Units, Sound Stages, Transmission, Encoding, Post-Production, Crewing and Payroll, Equipment Sales, Rentals and Centralized Master Control.
Groovy Gecko are using the skills and processes they have developed over the last four years working with Facebook to help organizations deliver high quality live video content to their internal audiences through Workplace. GG offer a fully managed and delivered live streaming service covering all elements including video production, live encoders and engineers and access to the Groovy Gecko FB Live console which allows the delivery of interactive elements such as moderated Q&A and audience polling.
Live Media Group is a complete turnkey partner for our clients in the live broadcast space. With thousands of live events under our belt, our turnkey solution means we manage every aspect of a live production, from the initial concept through final live broadcast delivery to web, mobile and OTT. This ensures the highest quality product and experience for our client partners and their viewers.
Pixel Corps specializes in feature rich, mission critical, livestreaming solutions for entertainment, corporate, and government clients. Pixel Corps has delivered thousands of successful webcasts for customers over the past five years with exceptional quality and reliability.
Due to the complex nature of live streaming, often times there may be issues along the way that prevent you from going live. Regardless of if you're live streaming through your page's Publisher Tools or with the Live API, below are some common issues that you may face and how to solve them:
Why doesn't my live video play on mobile web (i.e. Safari on an iPhone)?
My live video is still showing up as 'is live' even though it ended awhile ago? What happened?
POSTrequest with the
end_live_videoparameter or clicked 'End Live' through the Publisher Tools UI. If this occurs again, please file a bug in our bug tool and be sure to include your video ID.
What does this error code mean?
The audio on my Facebook Live video has either begun to skip and chatter or drop out completely. What's going on?
Why are the video and audio out of sync on my live video?
I'm trying steam video without audio. Why doesn't it work?
What happens if my live feed drops?
For the broadcast (upload) side, Workplace Live video streams use about 4.0 Mbps. For the viewer (download) side, the bandwidth consumed is proportional to the number of concurrent viewers on your network. As a rough estimation factor, you can plan for 2.0 Mbps required for each viewer of a high-quality stream, although the Workplace viewer can use a lower bitrate with lower video quality as required by network conditions.
Beginning November 1, 2019, all Live video session initiated through the Live video API will require the use of RTMPS, the encrypted and secure variant of RTMP (Real-Time Messaging Protocol). Most recent versions of popular encoders will support RTMPS but you should check to be sure you are using RTMPS. If you are not using RTMPS after November 1, your streams will not work.
Although Workplace will support RTMP until October 31st 2019, we recommend that you switch to RTMPS as soon as possible to ensure that you have no issues with your stream on Nov 1. Please refer to these “how to” instructions for more details.
Most recent versions of popular encoders support RTMPS, including OBS v22 and later.