Workplace is built to give everyone in your organization a voice, whether you work in the head office or on the factory floor. We recognize that not every employee is given a corporate email address, which has been the traditional way of sending across activation links and because of that we've created access codes. With these access codes, employees can activate their account without the need to have a corporate email address.
In order to create an email-less user, the Employee ID and Name Fields are required. All other fields are optional but we still encourage you to populate as many fields as possible to build richer profiles for your employees.
Do not fill out the email address field if you are planning to create an email-less user. When this field is populated, Workplace will consider the account to be an account with a valid email address and not access code will be generated for that account.
The employeeId needs to be unique for each user within your organization.
Once the email-less user is created successfully, you will be able to retrieve the access code for that user as follows:
When you receive an access code, you can claim your account through a web browser or by using the mobile application.
You can manage an email-less user manually, one at a time in the same way that you would manually create a user with an email address.
You can managae email-less users in bulk by using a spreadsheet in the same way that you would manage users with an email address in bulk.
It is possible to manage email-less and users with a corporate email address in bulk by using the same spreadsheet. You will see columns in the template for "Employee Id" and "Manager Employee Id".
You can manage email-less users via the account management api in the same way that you would manage users with an email address via the api.
It is possible to manage email-less users as well as users with an email address via the api at the same time.
When you've forgotten your password, you will need to go through the following steps to reset your password:
In case an email-less user is assigned to a corporate email address, the email field for that user can be populated. When the email field is updated successfully, the user will no longer be connected through access codes and will be treated as a user with a corporate email address.
When you convert an email-less user to a user with a corporate email address, you won't be able to convert that user back to an email-less user.
The access codes have a url scheme that will allow you to deep link an access code url directly to the Workplace mobile application. This means that you can share this specific url via a web portal or other delivery mechanism so that the end user can simply click on a link which will guide them to the claim flow within the Workplace mobile application.How does it work?
fb-work-emailless://accesscode?access_code="value of the access code"
You can retrieve the access codes via the people export in the Admin Panel or through the account management api