Media Message Template Examples

These examples demonstrate the process of setting up media message templates beginning with the template creation in your Business Manager and sending the message templates with API calls to the messages endpoint.

These examples are for illustrative purposes only and cannot be used. You must create your own samples and have them approved in order to test the media message template functionality.

Media Message Templates

Movie ticket example

This example show the creation of a media message template with a QR code image.

1. Create the media message template in your Business Manager.

Business Manager Message Template Creation

2. The messages API call adds in the parameter information.

POST /v1/messages
{
    "to": "your-test-recipient-wa-id",
    "recipient_type": "individual",
    "type": "template",
    "template": {
        "namespace": "88b39973_f0d5_54e1_29cf_e80f1e3da4f2",
        "name": "movie_ticket_update",
        "language": {
            "code": "en",
            "policy": "deterministic"
        },
        "components": [
            {
                "type": "header",
                "parameters": [
                    {
                        "type": "image",
                        "image": {
                          "id": "your-image-id"
                        }
                    }
                ]
            },
            {
                "type": "body",
                "parameters": [
                	{
                		"type": "text",
                		"text": "Star Rangers"
                	},
                    {
                    	"type": "date_time",
                        "date_time" : {
                            "fallback_value": "May 1st, 2019 8:45pm",
                            "day_of_month": 20,
                            "year": 2019,
                            "month": 9,
                            "hour": 20,
                            "minute": 45
                        }
                    },
                    {
                        "type": "text",
                        "text": "Carnival, Sangam"
                    },
                    {
                        "type": "text",
                        "text": "Silver"
                    },
                    {
                        "type": "text",
                        "text": "F6, F7, F8"
                    }
                ]
            }
        ]
    }
}

3. Your customer receives their movie ticket message.

Movie Ticket Message

Flight ticket example

This example show the creation of a media message template with a PDF document.

1. Create the media message template in your Business Manager.

Business Manager Message Template Creation

2. The messages API call adds in the parameter information.

POST /v1/messages
{
    "to": "your-test-recipient-wa-id",
    "recipient_type": "individual",
    "type": "template",
    "template": {
	        "namespace": "88b39973_f0d5_54e1_29cf_e80f1e3da4f2",
        "name": "flight_confirmation",
        "language": {
            "code": "en",
            "policy": "deterministic"
        },
        "components": [
            {
                "type": "header",
                "parameters": [
                    {
                        "type": "document",
                        "document": {
                        	"filename": "MRRATH-CGK-KUL.pdf",
                        	"link": "link-to-your-document"
                        }
                    }
                ]
            },
            {
                "type": "body",
                "parameters": [
                	{
                		"type": "text",
                		"text": "CGK (Jakarta)"
                	},
                	{
                		"type": "text",
                		"text": "KUL (Kuala Lumpur)"
                	},
                    {
                    	"type": "date_time",
                        "date_time" : {
                            "fallback_value": "20th April 2019, 12:20pm",
                            "day_of_month": 20,
                            "year": 2019,
                            "month": 9,
                            "hour": 12,
                            "minute": 10
                        }
                    }
                ]
            }
        ]
    }
}

3. Your customer receives their boarding pass in a PDF document.

Flight Ticket Message