Platform Features
Messenger API support for Instagram is available to the following Instagram Professional Accounts:
- All Business accounts
- Creator accounts via a phased roll-out, beginning with accounts with less than 500k followers
For more details on the rollout, refer to here.
Instagram Messaging API provides a set of features and APIs to allow you to build a good messaging experiences. The available features and details are listed below.
| Feature | Description |
|---|---|
Send text, media, and more. | |
Get notified when a variety of interactions or events happen, including when a person sends a message. | |
Retrieve conversation history from inbox. | |
Personalize conversations and create unified experiences. | |
Best practices on how to handle Instagram Stories. | |
Reply to Post Comments with a single message on Instagram. | |
Present a set of buttons in-conversation for users to reply with. | |
Start a conversation with a business with a list of frequently asked questions. | |
Send a structured message that includes an image, text and buttons. | |
Send a structured message from Facebook Product Catalog. | |
Enables two or more applications to collaborate by passing control of the conversation (thread) between Primary Receiver and Secondary Receiver apps. | |
Shortened URL service operated by Facebook that redirects users to a conversation in Instagram. |
We have launched a Developer Community Forum for Instagram Messaging API developers to ask and answer questions about their integration.