Transfer Ownership of an App
You can transfer ownership of an app, either individual to individual, business to individual, or business to business, using the App Dashboard and the Business Manager. Some transfers require our prior written consent, which can be obtained by submitting this form. Please see below to determine if you need to complete the asset transfer request form.
These scenarios do not require consent form submission:
- Changing or adding an app admin from within the same company*;
- Transferring control or operation of the app from one subsidiary to another subsidiary.
* “Within the same company” for this purpose means that both the current and new admin are employed or contracted by, or acting as an agent of, the same company.
If either of the above apply to you, please use the steps in the sections below to complete your transfer, and do not submit the consent form.
For all other scenarios not outlined above, please submit this form, and we will respond to your request. If you are unsure whether to submit the form, please submit it, and we will respond accordingly.
Assign a New Owner
Step 1. Add the New Owner
Add the new owner as an Administrator of the app in the App Dashboard > App roles > Roles.
Step 2. Accept the App Administrator Invitation
The new owner must accept the Administrator role invitation for the app in their app dashboard.
Step 3. Remove the Previous Owner
Once the new owner has accepted the invitation, the new owner or the original owner can remove the original owner from the admin role of the app.
From here the new owner can add the app to their business, either in the App Dashboard or Business Manager.
Assign a New Business
Step 1. Remove the App from the Original Business
- For apps with an App Type, in App Dashboard > Settings > Basic, go to the Verification section and click Remove.
- For apps with a Use Case which requires verification, in the Verification page, which is often found in App Dashboard > Review > Verification, click Remove.
- This will bring you to the Business Manager > Business Settings > Apps.
- Then, click Remove in the upper right corner of the App's section.
Note that you must have both an app administrator role on the app itself and have an admin role on the business that has claimed/created the app in order to be able to remove the app from the original business.
Step 2. Add the App to a New Business
In the App Dashboard
Follow the Business Verification guide to add the app to a new business.
In the Business Manager
Follow the Business Manager Help Center article to add the app to a new business.
Note: When using the business manager to add and remove app admins, the app admin performing the task must be an admin of the business.