After a merchant has been successfully onboarded and their inventory has been uploaded to Facebook, their products are ready to be purchased by consumers. The Order Management API can be used to move orders from the Commerce Platform into your service and manage their lifecycle.
This section describes the different order states, transitions, and operations:
Orders exist in multiple states.
Facebook is still processing this order. There is no action needed or possible on this order. This order may not advance to the
Order is acknowledged and moved into your order management service. This state indicates that seller has to yet ship some or all items related to order.
All orders start in the
FB_PROCESSING state. You may not take any action on orders in this state until the order has been fully processed. After the order has been successfully processed, the order is moved to the