Summary My developer account has been restricted without any specification of which policy was violated. The appeal form requires me to confirm I have "made the necessary changes," but no information was provided about what changes are needed. Account details
Developer account: Lucas Fernandes Affected App IDs: 25436636512656235 and 1266217442136635 Business verification status: Verified Country: Brazil
What I see: When accessing developers.facebook.com/apps, I receive: "Não é possível acessar este serviço. Para mais informações, consulte os Termos de Serviço da Plataforma e a Política do Desenvolvedor da Meta." (adicione um print da tela) The "envie uma solicitação de suporte" link leads to an appeal form, but no specific violation is listed anywhere — not in the dashboard, not in email, not in Account Quality. What my apps do Brief, factual description: my apps are legitimate business software serving Brazilian SMBs, including a CRM platform with WhatsApp Business API integration (Control), a customer retention/loyalty CRM (RecompraCRM), and ad analytics tooling for client businesses. All apps operate under registered Brazilian companies (CNPJ available on request).
What I've tried:
Reviewed Platform Terms and Developer Policies — no obvious violation identified Checked Account Quality dashboard — no specific issue listed Reviewed app permissions — all standard, all approved through App Review where required Checked email — no notification of a specific violation received
Request:
Could a Meta employee please provide the specific reason for the restriction, so I can address it concretely in my appeal? I'm fully willing to comply with any policy adjustment needed.

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