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Starting yesterday (10 Nov) we started to get this error while uploading reels through graph api.
We do a 2 step uploading to meta.
- Post to /video_reels to retrieve the container link
- Post to that link.
On second step we are receiving -Supplied user is not the creator of this video for a percentage of our uploads.
Any one got this?
We are also having this problem..
2025-11-11 21:00:12 - uploadReelsVideo catch result:: {"debug_info":{"retriable":false,"type":"ProcessingFailedError","message":"{\"success\":false,\"error\":{\"message\":\"Supplied user is not the creator of this video 1538986747115844\"}}"}}
Got fixed on 14 nov thanks.
me too having same error
same issue here, It's been happening for 5 days
Also facing the same issue, please fix soon.
same+
Same issue here
+1 . please fix
+1 . please fix
same here +1
we’re seeing the same issue on our end too. It pops up whenever a reel or story is uploaded through the Facebook Graph API.
We are facing the same issue.
SAme here
We are also facing the same issue for nearly all users.
Same here, any update for this issue?
Same issue here for all the requests
Also facing the same issue, please fix soon.
This was just fixed by Meta a few minutes ago 🙌
It seems that the problem has been solved. Can anyone confirm this?
since yesterday
Any update on this?
We also facing this problem in the last 2 days.
Any update?
We're seeing this issue with a lot of our users too. Patiently waiting for a reply/fix for this issue.
-Simon from FeedHive
We are also seeing this issue.
We are also seeing this issue.
Same Issue.
same issue here +1
Yes, We are getting same issue. We are also getting this issue when any reel and story is uploaded through facebook graph api. { "debug_info": { "retriable": false, "type": "ProcessingFailedError", "message": "{\"success\":false,\"error\":{\"message\":\"Supplied user is not the creator of this video 1170058084681757\"}}" } }
We are seeing the same.
same here +1
seems like more of us are having.
Any chance someone from meta (support) might help us?
Also facing the same issue
We are facing the same problem.
We are facing the same problem.
We too facing same issue, kindly check this issue on priority
We too facing this issue very frequently now, please check on priority
Same here
Same here.
Same issue for us
Same here
Same issue here
We are experiencing the same issue too
Also facing the same for all videos
Same issue too
Also facing this issue.
Also Facing same issue, requesting you to check this on high priority.
We too facing the same issue.
Also facing this issue.
We are also facing this issue.
I have opened a bug form https://developers.facebook.com/support/bugs/733041619108459/
In the meantime i saw that the error appears randomly, so retrying the request might be a temporary fix.
Most of the time it triggers the same error, but that's true, I tried many times and occasionaly it does work.
we have a retry system, but still would be nice to be fixed
for me bug has "Status: Closed"
status appears closed but the bug is still there
@Nicu .. what does your retry logic look like? Is is helping? We implemented retry the same upload to the same container up to 60 times and that doesn't help.
Then we try creating a new container each time (up to 60 retries) and that doesn't help.
Curious to see and learn how your retry logic works. That would be very much appreciated.
Ironically retries would make the problem Meta is facing even harder to fix.
But this is the only way to try to workaround issues we can't fix.
We added retries and that didn't help ... actually it made it worse and temporarily blocked users to too many retries. I highly suggest you not do any excessive retries to protect your users.
Just sent four reels in a row on two pages—maybe they’re fixing the issue? Anyone else able to send stuff again? Everything I tried the past few days kept failing. This is promising.