What is the preferred method to use IG DM's?

For a webapp that is supposed to handle a significant amount of incoming IG direct messages what is the preferred method to collect them? The existing solutions don't cut it - they use internal API calls, which require constant polling of each account, which is slow and may result in IP banning and all kinds of problems. Is there a long-poll API endponts for DM's? Or, even better, do webhooks https://developers.facebook.com/docs/instagram-api/guides/webhooks support DM's too?

Asked about a month ago
Selected Answer

There is no API or webhook event for IG direct messages

January 21 at 8:01 AM