Getting data from comment

I have a question. When I send request to get comments from a photo published on my page I only get basic data (created_time, message and id) however I need to get user data aswell ('from' array). As far as I know I have all required permissions. I have passed app and business verification processes. The thing I haven't done yet is Individual Verification which is temporarily shut down and which I thing is the case. Am I right or wrong or what can be the resolution?

My permissions: pages_read_engagement pages_show_list pages_read_user_content pages_manage_posts pages_manage_engagement

My token type: Page

Asked about 3 months ago