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Hi everyone,
I’m hoping someone here can point me in the right direction.
When I try to open the Meta Developer Dashboard, I get redirected to:
https://developers.facebook.com/account_status/error/
The page shows: “You cannot access this service. For more information refer to Meta’s Platform Terms of Service and Developer Policy.”
What makes this harder is that when I click the link to submit a support request / appeal, the disputes page at: https://developers.facebook.com/account_status/disputes/ loads blank for me.
So at the moment I can’t understand the reason for the restriction, and I can’t even complete the official appeal flow because the page does not seem to load properly.
I have already checked my account status, but I still don’t have a clear explanation of what triggered the restriction or how to fix the disputes page issue.
Has anyone else experienced this? Is there any workaround, or another official path to submit the appeal or report the bug?
Any help is greatly appreciated. Thank you.
I have the exact same issue. My developer account is suspended, account_status/disputes/ shows the suspension but provides no appeal option — only shows deleted apps. All support paths loop back to /appeal with no account-level option. Business is Meta-verified. Suspension happened right after submitting App Review for Tech Provider permissions (whatsapp_business_messaging and whatsapp_business_management). Any update on this?
Have you managed to resolve it?
Hi all, same issues as well - Developer account restricted - developers.facebook.com shows "You cannot access this service" on all account-status pages with disputes page blank - WhatsApp Business API access token now fails with "Application has been deleted" (confirmed via /debug_token) - Zero notification email received - restriction happened silently - Zero policy violations logged anywhere in Business Manager (Data sources, WhatsApp accounts, Activity issues all clean - nothing available for review) - Business Portfolio's Apps list is now empty - Submitted two Direct Support tickets - both closed within the same minute by an automated "Meta AI Agent" response redirecting here, no human review either time
Our API access had been unused for roughly 5 weeks before this happened. Meta's own Platform Terms state unused APIs can be suspended after 28 days "without notice" that would explain both the silent restriction and the absence of any logged violation.
Has anyone else who hit this been inactive for a similar stretch beforehand?
Same issue. Violated nothing, completely kicked out from facebook developers.The accuable reason is that the day I got blocked from fb devs, my FB account was locked once when I tried to sign in on my phone,
This issue appears to be blocking access to all developer recovery flows after account security checkpoint recovery.
This mentioned from 张孝建 seems get applied to me as well.
I'm having the same problem, and support isn't helping.
Same here.
I'm having the same thing here.
Same thing here. Did anyone manage to solve it?
Hi, I’m experiencing exactly the same issue.
After my Facebook account was locked and then recovered, I also lost access to Meta Developer tools. When opening:
https://developers.facebook.com/apps/
I am redirected to:�https://developers.facebook.com/account_status/error/
showing “You cannot access this service.”
In addition, the disputes page:�https://developers.facebook.com/account_status/disputes/
is completely blank on my side as well, with no option to submit any appeal or support request.
At the moment, all developer recovery and appeal paths seem inaccessible or broken, so it is impossible to understand the reason for the restriction or submit a proper review request through the official flow.
If anyone has found a workaround or an alternative official support channel for this situation, it would be greatly appreciated.
This issue appears to be blocking access to all developer recovery flows after account security checkpoint recovery.
I was hit by the exact same issue. Followed compliance, submitted a very detailed App Review, and have had my 6 year old developer account shut down without explanation or ability to appeal.
Support told me to create a new account which is against FB's own policies so waiting to hear back before I stop using Meta permanently for business.
I got the same issue, I have followed the community standard and they blocked my dev account for no reason, cannot figure out a way to submit the appeal
I'm having the same problem, and support isn't helping.
I have the same issue
I am also facing same issue getting blank page, any solutionn?
I have the exact same issue and I cannot submit a support request either, it's just a blank page.