Why does my cover video not play on iPad?

I uplaoded a HQ video as a cover video for our business page and it play well on all devices (PC Desktop, MAC Desktop, iPhone, Android) but will not play on iPad. Only showing the thumbnail. This is very frustrating.

Asked about 2 months ago
Selected Answer

Hey Jamie, if you're using the iOS app I would try installing the latest app version. If it's still an issue, you can report it to the Facebook App by following the Help Center instructions: https://www.facebook.com/help/186570224871049.

December 4 at 2:47 PM