Degraded Performanceshare-external
Can't confirm domain - dns txt record not found

Hi Guys, I'm trying to verify my domain in business manager but it says that no dns txt record has been found. I'm sure I put the txt record in the cpanel of the hosting provider. How can I resolve the issue? thanks a lot

Asked about a month ago
Selected Answer

For DNS: Use an online tool (like to check that the TXT entry is on the domain (docs: . If it's there, it can take up to 72 hours to verify. You should also try debugging with the Sharing Debugger ( to make sure there's no errors on the URL.

Otherwise, try another verification method.

April 8 at 1:10 PM

Hi Jonathan thank you very much for your answer. The online tool gives me this:

;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 36765 ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 1

;; OPT PSEUDOSECTION: ; EDNS: version: 0, flags:; udp: 512 ;; QUESTION SECTION: ; IN TXT


Does it mean that the txt entry is on the domain?

I didn't quite understand what the sharing debugger is but it gives me this error:

The following necessary properties are missing: fb: app_id

I'm still not able to verify the domain.

April 9 at 1:54 AM