Not receiving test webhooks in development mode, only in live mode
2

Hello, I am trying to use webhooks to implement code that waits for live videos to be posted (so that I don't have to poll the /{page-id}/live_videos endpoint, and consume my request quota prematurely), but, even though the callback URL is verified, the webhooks never reach my endpoint while in development mode, but they reach my endpoint in live mode. This is very strange, seeing as the alert at the top of the webhooks page says:

"Applications will only be able to receive test webhooks sent from the app dashboard while they are in development."

but the opposite seems to be the case: in live mode, I am able to receive test webhooks sent from the app dashboard, while in development mode I am not. At the same time, when I set the app to live mode, the OAuth dialog becomes blank, so I cannot follow the authorization flow, which means I cannot use webhooks at all. In development mode I am not receiving the test webhooks, and in live mode I cannot authorize my app.

Please help.

Mihai
Asked about 2 years ago
Mihai

I have done some more research, and I've come up with a list of all the problems with the webhook UI in the app settings. I have made a spreadsheet which you can see below. in the "Mode" columns, yes/no means we receive the test webhook or not, depending on the app mode (Live/Developer). The "Subscribe" tells us if I can subscribe to one of the events without error. The table below refers to the events table at https://developers.facebook.com/apps/<appId>/webhooks/?business_id=<businessId>:

``` | | Mode | |

Webhook Live Developer Subscribe
affiliation yes no yes
attire yes no yes
awards yes no yes
bio yes no yes
birthday yes no yes
category yes no yes
company_overview yes no yes
culinary_team yes no yes
current_location yes no yes
description yes no yes
email yes no yes
feed yes no yes
founded yes no yes
general_info yes no yes
general_manager yes no yes
group_feed yes yes yes
hometown yes no yes
hours yes no yes
inbox_labels yes no yes
invoice_access_invoice_dra... yes no yes
leadgen yes no yes
live_videos yes no yes
location yes no yes
members yes no yes
mention yes no yes
message_context yes yes no**
message_deliveries yes yes yes
message_echoes yes yes yes
message_edits yes yes no**
message_reactions yes yes yes
message_reads yes yes yes
messages no* no* yes
messaging_account_linking yes yes yes
messaging_customer_informa... yes yes yes
messaging_handovers no* no* yes
messaging_in_thread_lead_f... yes yes no**
messaging_optins yes yes yes
messaging_policy_enforcement yes yes yes
messaging_postbacks yes yes yes
messaging_referrals yes yes yes
mission yes no yes
name yes no yes
otp_verification yes yes no**
page_about_story yes no yes
page_change_proposal yes no yes
page_upcoming_change yes no yes
parking yes no yes
payment_options yes no yes
personal_info yes no yes
personal_interests yes no yes
phone yes no yes
picture yes no yes
price_range yes no yes
product_review yes no yes
products yes no yes
public_transit yes no yes
ratings yes no yes
send_cart yes yes yes
videos yes no yes
website yes no yes
  • There is an error when clicking the button, the page refreshes instead of getting the confirmation modal. ** I get the error: You could not subscribe to some of the fields requested due to a permissions error. ```
March 25 at 3:39 AM
Imran

Thinks Mihail

August 28 at 2:31 AM
Selected Answer
3

Just want to say found this chart and super helpful @mihai

February 4 at 8:18 AM
Michael