News for Developers

Authenticating an Account with a Missed Call

As part of our efforts to provide an even better experience we are introducing a new way for users to more easily authenticate their account. Specifically we are enabling users to authenticate their accounts with a missed call, in addition to manually entering an OTP sent via other methods. After granting the following two permissions (1) call-log...

Platforms 2023

March 15, 2023

Integrating the WhatsApp Business Platform with HubSpot

HubSpot is a customer relationship management (CRM) platform that enables organizations to market, sell, and support their products or services more effectively. The WhatsApp Business Platform allows businesses to use the Cloud API, hosted by Meta to communicate directly with their customers from their CRM through WhatsApp integrations. This...

Developer Tools Platforms

March 13, 2023

Integrating WhatsApp Into Shopify

As a Shopify developer for medium or large-scale businesses, you know how important it is to have seamless communication with your customers. To achieve this, you can leverage the WhatsApp Business Platform to help you send automated messages to thousands of customers and scale the process efficiently as your customer base grows. This tutorial...

Developer Tools Platforms

March 7, 2023

Introducing Facebook Graph API v16.0 and Marketing API v16.0

Today, we are releasing Facebook Graph API v16.0 and Marketing API v16.0. As part of this release, we are highlighting changes below that we believe are relevant to parts of our developer community. These changes include announcements, product updates, and notifications on deprecations that we believe are relevant to your application(s)’...

Business Tools Platforms

February 2, 2023

Building for Success: How to Visualize WhatsApp Account Metrics

WhatsApp's Business Management API gives you access to metrics and analytics about your WhatsApp Business Account (WABA). You can get two types of data about your account: Analytics for messages: The number of messages sent and delivered by phone numbers associated with a specific WABA within a given period.Analytics for conversations: The...

Business Tools Developer Tools

December 19, 2022

Introducing Reels metrics to the video insights API

Following the announcement of Reels API for Facebook, today we are introducing Reels metrics to the Video Insights API. We have heard feedback from our developer community about the value of including Reels metrics in the API experience. We are excited to announce this addition. Available metrics and best practicesInterested developers can obtain...

Business Tools Developer Tools

December 15, 2022

Using QR Codes and Short Links with the WhatsApp Business Platform

QR codes are an easy way to embed information-dense items into a small image. We frequently see them used for a variety of different purposes, from giving poster-viewers more information to providing diners with the menu at a restaurant. On a fundamental level, QR codes and short links — a shortened, more readable version of a complex link — are a...

Business Tools Developer Tools

December 12, 2022

Updates to Section 7 of the Developer Policies - Facebook Gaming Policies

We have updated Section 7 of the Developer Policies effective immediately. No change is required from the developers’ end, only awareness about these changes. As part of our continuous focus on improving developers’ experience, we have made some updates to the Section 7 of the Developer Policies which covers all Facebook Gaming Products, such as...

Developer Policy Gaming

December 8, 2022

Understanding Authorization Tokens and Access for the WhatsApp Business Platform

The WhatsApp Business Platform makes it easy to send WhatsApp messages to your customers and automate replies. Here, we’ll explore authentication using the Cloud API, hosted by Meta.We’ll start with generating and using a temporary access token and then replace it with a permanent access token. This tutorial assumes you’re building a server-side...

Business Tools Platforms

December 5, 2022