Bugs

Status: Assigned
Priority: None
Repros: 21
173 subscribers
Today is 2013-05-18. Last date with insights data is 2013-05-14 - 4 days ago. For example check this: https://graph.facebook.com/451563671562780/insights/page_fan_adds_unique?access_token=CAACEdEose0cBAE6ldlrWjj7ZBiCfWQ00qAuRkzuOOmXUva6gTSCV4ZA9coZAm8EGDq5PXc36mwboZCfrga2D8FPbWyf2qFlc0BWPAIdlmsdkBXiOVrLGSjPlvX1utOhZBqOEZBABxXC8Qb1mT0WdNndGHzWvV1dt7c8nBBJ8yYZAgZDZD
Created May 17 at 11:27pm · Updated May 20 at 11:46am
Status: Fix Ready
Priority: Medium
Repros: 6
93 subscribers
0 down vote favorite


I see that this question has been asked before but no solution has been provided.
...
I am getting nothing but 500 Internal Server Error since yesterday when I use following link:

http://apps.facebook.com/myappID

Yes, I already tried clearing up my cache & cookies so don't even bother asking me this. I have added my app link in the Canvas URL which should show up after I click on the app URL but nothing but that 500 HTTP error. I tried on all browsers and even asked few of my friends too and they said same error.

I thought it was an error on Facebook but I don't see how it's not being fixed for a day now.

Any help? Thank you.
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Created May 18 at 1:48pm · Updated May 20 at 8:19am
Status: Assigned
Priority: High
Repros: 9
84 subscribers
When retrieving the `page_fans` insights metric through the API, whatever the page, we get 0 as a value for the 2013-05-12.

Same occurs for `page_fan_adds`, `page_fan_removes` and probably a few others.

On www.facebook.com, the graphs that correspond to page fan adds and removes are both 0 too.
Created May 16 at 1:45am · Updated May 16 at 12:05pm
Status: New
Priority: None
Repros: 1
13 subscribers
Connect with Facebook is not possible for Chrome + iOS (IPAD f.e)
FB connect returns "Unsupported Browser: Chrome for iOS does not support this feature."
Created Today at 2:13am · Updated Today at 9:15am
Status: New
Priority: None
Repros: 1
12 subscribers
When clicking a like button, a popup appears with title, image and description retrieved from meta tag information in the html of the document being liked.

My app is experiencing the issue where the first time a like button with a certain url is pressed, none of this data is being used to populate the popup. At a later point when the like button i...s pressed the popup is correctly populated.

Using the Facebook Url Linter (Debugger) doesn't fix the Like popup even though it correctly retrieves the meta tags in the debugger.

Using the call http://graph.facebook.com/?id=url&scrape=true to scrape the url returns an OAuthException (errorcode: 2) even though this call shouldn't need an OAuthException.
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Created Yesterday at 5:55pm · Updated Yesterday at 5:55pm
Status: New
Priority: None
Repros: 3
6 subscribers
Starting at around 9am Pacific on May 9th, 2013 we started receiving NULL in response to retrieving a user's email address from graph api. This issue is occurring for around 8% of installs.

Please see repro steps for more details.

... I have noticed other reports of similar issue that have been resolved as duplicate of bug 298946933534016. This is NOT is duplicate of that issue and is actively happening right now for a substantial number of users (in our case around 8%). Please don't simply resolve is duplicate.See More
Created Yesterday at 6:14pm · Updated Yesterday at 6:14pm
Status: New
Priority: None
Repros: 2
11 subscribers
Page Insights data, such as page_fans, are missing since 5/14/2013.

For example:
SELECT metric, value FROM insights WHERE object_id = [YourPageID] AND
... metric = "page_fans" AND end_time = end_time_date("2013-05-14") AND
period = period("lifetime")
{
"data": [
]
}

SELECT metric, value FROM insights WHERE object_id = [YourPageID] AND
metric = "page_fans" AND end_time = end_time_date("2013-05-13") AND
period = period("lifetime")
{
"data": [
{
"metric": "page_fans",
"value": 98
}
]
}
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Created Wednesday at 3:01pm · Updated Wednesday at 3:01pm
Status: Assigned
Priority: Wishlist
Repros: 2
52 subscribers
Realtime API should push an update for Milestones creation on Pages but nothing happens.
Created May 14 at 3:08am · Updated May 15 at 1:51pm
Status: Assigned
Priority: None
Repros: 2
10 subscribers
For the last two to three weeks calls to the reach estimate end point have yielded some extremely inconsistent replies. Please examine the attached screen shots I've provided and carefully look at the cpm_median value in each screen shot. This should give you an idea on how flaky the numbers have been and now today it's 0. Please, this in-stability is extremely frustrating.
Created Wednesday at 2:05pm · Updated Wednesday at 3:05pm
Status: Assigned
Priority: High
Repros: 5
36 subscribers

As you're not logged onto Facebook, visit a random application URL on Facebook.com, whether it is a tab or canvas app. Click a button within the app to activate the login dialog and grant the app permissions. When you click the button to engage the login screen, the dialog won't open.
Created May 16 at 6:40am · Updated May 16 at 11:15am
Status: New
Priority: None
Repros: 3
3 subscribers
Facebook like button behaves differently in the below test case:
1) User has opened the site in which "Like" plugin is integrated.
2) Now, he logs into Facebook in different browser tab.
3) When he comes back to the site (opened in step 1) and hits the "like" button, a pop-up appears and closes.

The request goes to Facebook, however no response is returned.
Created Today at 2:12am · Updated Today at 2:12am
Status: New
Priority: None
Repros: 2
10 subscribers
Hi,

I got empty values when I try to get the "actions" stats for an adgroup between 2 timestamps.

... For example :
I ask the stats from the 2013-05-02 to the 2013-05-04 => I got 2 likes in the actions
Whereas, i got a "null" value for actions between the 2013-05-02 to the 2013-05-03 And between the 2013-05-03 to the 2013-05-04.
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Created Wednesday at 6:24am · Updated Wednesday at 6:24am
Status: Triaged
Priority: Low
Repros: 3
11 subscribers
Shares count is not available for some posts in Graph API.
Created May 20 at 11:57pm · Updated Tuesday at 11:41am
Status: Triaged
Priority: Medium
Repros: 4
17 subscribers
Comment count is being reported as 0 in the post json, even though comments are present
Created May 17 at 3:42pm · Updated May 20 at 11:13am
Status: Assigned
Priority: Medium
Repros: 1
13 subscribers
Here's an example:

https://graph.facebook.com/10376464573/feed?fields=comments.summary%28true%29&until=2013-05-20T20:01:16&access_token=[any access token]

Notice it has a summary.total_count=0, when it clearly should not be zero, because it returns comments.
Created May 20 at 3:55pm · Updated Tuesday at 11:09am
Status: New
Priority: None
Repros: 1
4 subscribers
Our application has been getting hit with app level rate limit timeouts at random times and seemingly after a random number of calls. Levels of calls that do not produce rate limit warnings over one period of time do receive warnings over different periods of time.

We have done some work reduce the overall number of calls made per token (and conti...nue to do so) but are coding blind - there is no way to know which calls to reduce, or by how much. There are no guidelines or documentation to help us, and we have not been able to glean a pattern based on the timing of the rate limits warnings we do get.See More
Created Today at 10:09am · Updated Today at 10:09am
Status: Assigned
Priority: None
Repros: 2
7 subscribers
When trying to access an app with a user that is not logged onto Facebook, we're getting the following messages:
"Log in to use your Facebook account with [[App Name]].
Unable to access [[App Name]]."

... We have a non-logged in user page that we show. This is not just happening with our apps. We've looked at other apps (e.g., Words with Friends).

Attached to this is a screenshot of what is happening.
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Created Wednesday at 6:42am · Updated Wednesday at 9:24am
Status: New
Priority: None
Repros: 1
3 subscribers
When you download a video post from Graph API and store it in the database, the link provided in the "source" parameter becomes invalid in a several days or weeks and thus It's impossible to play the video in the embedded player.
Created Yesterday at 2:51pm · Updated Yesterday at 2:51pm
Status: Triaged
Priority: Medium
Repros: 2
28 subscribers
When post deleted on page timeline RTA not pushing updates to our servers. It is working only for status post but others posts Photo, Video and Share posts not worrking
Created May 13 at 12:16am · Updated May 13 at 1:41pm
Status: Assigned
Priority: Medium
Repros: 2
22 subscribers
An unknown error occurred returned from Facebook for FQL album query
Created May 15 at 4:58am · Updated May 15 at 10:04am