Created By
Edward Millen
01/06/2012 6:38am

Subscribers (9)

BugsCannot migrate or link Page to App

  • Status: Fixed
  • Priority: Medium
  • Updated: February 21, 2012 at 1:43pm
Latest response from Facebook
Eric Osgood
This should now be resolved. Thanks for your patience.
Status changed to Fixed
Alan McConnell
I've reverted the migration for this app. You should now be able to initiate the migration process via the banner on the app profile page, and select the "Spotamo" Facebook page you've created as the target page.

Keep in mind that the person initiating the migration must be an admin for both the app and the new "Spotamo" target page in order for the target page to appear in the migration dropdown selector.

Be sure to save any photos, wall posts or Insights associated with the app that you want to keep, as only likes will be transferred. Thanks.
Eric Osgood
Thanks for the report. We have confirmed and assigned this bug.
Status changed to Assigned · Priority changed to Medium
When viewing our app, there was a message saying we needed to migrate our existing app page to a normal Facebook Page. It said we didn't already have one, and there was no option to create one automatically, so we created a new Facebook Page for our app, selecting the "App" category as stated on the message. However, when we went back to the app to migrate it to this new page, the option for migration was no longer there, and trying to visit the app directly from facebook search or a post made by it now results in an error message (as it's not a canvas app, but an external one using Facebook Connect).

Looking through the app settings, I've found there is now an option in there to create a new page for it, but the main issue with that is that we've already created a page for the app separately (as the original migration message implied we needed to do), so we really need that page to be linked to the app as it already has the correct username set on it ("Spotamo", which we really don't want to lose, as it is the name of the app and service so nothing else would make sense for it).
4 people can reproduce this issue by following these steps
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